Hotel Management Diploma Course in Rawalpindi Pakistan

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Hotel Management Diploma Course in Rawalpindi Pakistan,admission open for boys and girls new session start on 3 February 2020 Office # 27, Second Floor, Maryam Shadi Hall Plaza
(Airies Plaza), Shamsabad, Murree Road,Rawalpindi, Pakistan 0311-5193625, 0092-335-4176949,The hospitality industry is one of the world’s strongest, wealthiest and most resilient. Creating millions of jobs and forming the backbone of so many nations’ economies, becoming proficient in hospitality management paves the way for a life-long career. Hotel management in particular has the potential to be an incredibly rewarding career path, given the constant global demand for quality hotel services. Whether looking to climb the ranks or branch out into something entirely new, studying hotel management could be the key that unlocks so many doors.People who take this course learn effective strategies for managing customer relationships within the hospitality industry. They examine ways to satisfy customer demand through a change in the culture, structure and goals of an organization. Topics include guest satisfaction, consumer behavior and expectations, reward and loyalty programs, service quality and effective communication. This course is often taken near the beginning of an undergraduate program.Such professionals are hired in capacities such as Front Office Staff, Hotel manager, Resort manager, Customer Service Officer, Accounts Manager, HR Manager, Housekeeping Staff and Travel/Tour Manager, etc.Popular industries that hire Diploma in Hospitality Management professionals include HR Management, Food Production, Supervision and Quality Assurance, Housekeeping Operations, Front Office Operations, Facilities and Amenities Management, Customer service operations, Sales and marketing, Accounting and Business Management, etc.This course provides a broad introduction to the many elements that comprise an information system and briefly explores the underlying information technologies and their impact on business organizations. Emphasis is placed on managers’ information needs, the various kinds of support necessary for decision-making, and the functional and strategic implications of information systems for organizations. Through the use of cases, course participants will be expected to demonstrate an awareness of current developments and the ability to identify dominant issues and possible solutions arising from the adoption of new technologies.The programme concentrates on broad coverage of hospitality industry at both operational and managerial departments that includes food and beverage, front office, housekeeping,foodservice, event management, sales and marketing, club management, revenue management, hotel marketing and human resources. Further, the programme prepares
students with a wide array of professional careers in hotels and resorts, private clubs,
restaurants, conference centres and catering businesses.here is a humongous rise of Hotels, integrated resorts, Game viewing & game drives, Mountain Climbing, Gorilla Tracking, Bungee Jumping, Bird Watching, Visitors for Flora, Fauna, Lakes & Rivers, Eco-tourism sites etc. With this diploma, you enjoy a solid foundation in hospitality studies before progressing onto a degree course. The objective of the program is to develop students’ professional understanding of how hospitality and tourism organisations integrate business functions and focuses on specific departmental responsibilities as well as cross-functional management skills. The syllabus provides you with a good balance between the theoretical and practical aspects of management in the hospitality industry. The modern management techniques in this course will ensure all the right doors are open for you.This unit covers the management of customer service operations, managing the resolution customers’ queries and complaints, analysing the effectiveness of customer service in hospitality or tourism and understanding the use of quality systems in the tourism and hospitality industry.
Assessment: Assignment or work-based assessment