Rs.30000

Airlines Reservations, eTicketing & PNR Management Training course outline:

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Ad Details

  • Ad ID: 467327

  • Added: October 17, 2019

  • Sale Price: Rs.30000

  • Condition: Brand New

  • Location: Pakistan

  • State: Punjab

  • City: Rawalpindi

  • Phone: 03035530865

  • Views: 58

Description

Airlines Reservations, eTicketing & PNR Management Training course outline:

Lesson 1 – Introduction, signing in and out, encode and decode
Part 1 – Introduction to the course
Part 2 – Signing in and out of a System
Part 3 – Agent work areas
Part 4 – Encode cities and airports
Part 5 – Decode cities and airports
Part 6 – Encode and decode airlines

Lesson 2 – Displaying a PNR

Part 1 – Display a PNR
Part 2 – Similar name lists
Part 3 – Redisplay PNR
Part 4 – PNR subfields
Part 5 – PNR history
Part 6 – Record locator return

Lesson 3 – Timetables, availability, schedules, access types

Part 1 – Timetable displays
Part 2 – Return timetables
Part 3 – Basic flight availability
Part 4 – Availability from a timetable
Part 5 – Schedule displays
Part 6 – Flight information
Part 7 – Availability access levels

Lesson 4 – Return availability, availability change entries, airline alliances

Part 1 – Journey types
Part 2 – Return availability
Part 3 – Availability change entries
Part 4 – Airline Alliances, Codeshares, Low Cost Carriers

Lesson 5 – Building a PNR

Part 1 – Booking seats on nonstop and direct flights
Part 2 – Booking seats on connections
Part 3 – Enter basic name elements
Part 4 – Enter name elements with PTCs
Part 5 – Enter contact elements
Part 6 – Enter a ticketing element
Part 7 – Enter a received-from element
Part 8 – Build and end a complete PNR
Part 9 – Priority waitlist
Part 10 – Open segments
Part 11 – ARNK segments

Lesson 6 – Practice building a PNR

Part 1 – Practice building a PNR I
Part 2 – Practice building a PNR II

Lesson 7 – E-mailing, Frequent Flyer Element

Part 1 – E-mail element
Part 2 – Frequent flyer element

Lesson 8 – General remark, OSI elements, SSR elements

Part 1 – General Remark Element
Part 2 – OSI Element
Part 3 – SSR Element
Part 4 – TSA Secure Flight documentation

Lesson 9 – Canceling and changing PNR elements

Part 1 – Canceling mandatory elements
Part 2 – Change ticketing and phone elements
Part 3 – Update name elements
Part 4 – Canceling optional PNR elements
Part 5 – Changing address and general remark elements
Part 6 – Changing OSI elements
Part 7 – Changing SSR elements
Part 8 – Rebooking itinerary segments
Part 9 – Split a PNR in six steps

Lesson 10 – Advance seating requests

Part 1 – Basic seating request
Part 2 – Seating requests with area preference
Part 3 – Seating requests with psgr type
Part 4 – Entering a seat wish

Lesson 11 – Seat maps and booking specific seats

Part 1 – Seat map from a PNR
Part 2 – Seat map from availability
Part 3 – Request specific seats
Part 4 – Specific seat wish
Part 5 – Modify seating elements
Part 6 – Paid seating

Lesson 12 – Fare displays and rules
Part 1 – Classes of service, normal and excursion fares
Part 2 – Fare displays
Part 3 – Fare displays for a specific carrier
Part 4 – Fare displays with specific dates
Part 5 – Fare displays for a specific fare type
Part 6 – Fare display with taxes
Part 7 – Fare display with combination of modifiers
Part 8 – Changing fare displays
Part 9 – Fare notes
Part 10 – Displaying specific categories of fare notes

Lesson 13 – Pricing itineraries
Part 1 – Basic itinerary pricing
Part 2 – Moving to a single passenger pricing display
Part 3 – Best buy pricing
Part 4 – Stored pricing
Part 5 – Displaying a TST from a list
Part 6 – Form of payment**US and Canada
Part 7 – Form of payment**all other countries
Part 8 – Miscellaneous fare elements

Lesson 14 – Issuing tickets

Part 1 – Introduction to ticketing
Part 2 – Electronic ticketing
Part 3 – Issuing electronic tickets
Part 4 – Interline electronic tickets
Part 5 – Ticketing with consolidator fares
Part 6 – Issuing paper tickets
Part 7 – Voiding tickets
Part 8 – Ticket exchange overview

Lesson 15 – Issuing EMDs

Part 1 – Ancillary services and EMDs
Part 2 – Pricing an ancillary service
Part 3 – Issuing an EMD
Part 4 – Standalone EMDs

Lesson 16 – Queues

Part 1 – Introduction to queues
Part 2 – Taking queue counts
Part 3 – Queue placement
Part 4 – Option element
Part 5 – Accessing a queue
Part 6 – Removing a PNR from queue
Part 7 – Placing a PNR on the delay queue

Lesson 17 – Queue Tasks

Part 1 – Changing segment status
Part 2 – Queue task: waitlist clearance queue
Part 3 – Queue task: schedule changes
Part 4 – Queue task: confirmation queue
Part 5 – Queue task: waitlist assurance
Part 6 – Queue task: consolidator fares

Lesson 18 – Calculator and currency functions, minimum connect times

Part 1 – System calendar functions
Part 2 – System clock functions
Part 3 – System calculator functions
Part 4 – Currency conversion
Part 5 – Minimum connecting times

Lesson 19 – Help system & Advanced Information

Part 1 – Using the Help system
Part 2 – Using the AIS

Cell: O321-9606785, O3035530865, O331-5145601, O3495021336, O3145228191

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